Exchange Bank: Connect With Us Across Sonoma, Marin and Napa Counties
17 full-service Exchange Bank branches across Northern California — rooted in Sonoma County, extending into Marin and Napa. Main office: 545 Fourth Street, Santa Rosa. Standard lobby hours Monday through Friday 9am to 5pm, Saturday 9am to 1pm at most locations. Drive-up, ATM access, notary and safe deposit at selected branches.
Customer care line: 1-800-995-4066, Monday through Friday 8am to 6pm, Saturday 9am to 2pm Pacific. Local line: 707-524-3000. Allpoint surcharge-free ATM network nationwide. Need help choosing a branch? Call the main line and a Sonoma County-based banker will route you.
Customer Care Sign In
Branch Directory: 17 Wine Country Locations
Core Sonoma County offices and North Bay satellites.
Exchange Bank Santa Rosa (Main Office)
545 Fourth Street, Santa Rosa, CA 95401. Full-service Exchange Bank main office with drive-up, 24-hour ATM, notary, safe deposit, commercial lending team and mortgage origination. M-F 9am-5pm, Sat 9am-1pm. The building sits within blocks of the original 1890 Exchange Bank charter site.
Exchange Bank Petaluma
23 Western Avenue, Petaluma, CA 94952. Full-service Exchange Bank branch with drive-up and safe deposit. Petaluma dairy and egg economy is one of the longest-tenured Exchange Bank customer segments. M-F 9am-5pm, Sat 9am-1pm.
Exchange Bank Sebastopol
170 S Main Street, Sebastopol, CA 95472. Full-service Exchange Bank branch with drive-up and notary. Close to apple-country agriculture and west-county hospitality. M-F 9am-5pm, Sat 9am-1pm.
Exchange Bank Healdsburg
110 Matheson Street, Healdsburg, CA 95448. Full-service Exchange Bank office with drive-up, ATM, notary and safe deposit. Serves Dry Creek and Alexander Valley wine country. M-F 9am-5pm, Sat 9am-1pm.
Exchange Bank Sonoma
500 W Napa Street, Sonoma, CA 95476. Full-service Exchange Bank branch on the Sonoma Plaza with notary and drive-up. Wine-country hospitality focus. M-F 9am-5pm, Sat 9am-1pm.
Rohnert Park, Windsor, Cloverdale and Napa
Rohnert Park serves Sonoma State University and the southern Sonoma corridor. Windsor is a commuter and vineyard-staff community along Old Redwood Highway. Cloverdale anchors the northern Alexander Valley. The Napa branch extends the Exchange Bank footprint into Napa Valley for deposit accounts and small-business relationships. All four offices offer full service with drive-up, ATM and Saturday hours.
North Bay Marin: Exchange Bank Novato
The Exchange Bank Novato branch extends the institution across the Sonoma–Marin county line and serves commuters, Marin small businesses and retirees. Full-service with drive-up and Saturday hours.
Exchange Bank Community Offices
Glen Ellen, Guerneville, Bodega Bay, Forestville, Occidental, Geyserville and Kenwood operate as smaller community-staffed Exchange Bank offices. Deposit, withdrawal, loan application intake, notary and ATM at each location. Hours are Monday through Friday. Saturday services routed to the nearest full-service Exchange Bank branch.
Branch Sample — Hours and Drive-Up
Seven representative locations across the service area.
| Branch | Address | Hours | Drive-Up |
|---|---|---|---|
| Santa Rosa Main | 545 Fourth St, Santa Rosa | M-F 9-5, Sat 9-1 | Yes |
| Petaluma | 23 Western Ave, Petaluma | M-F 9-5, Sat 9-1 | Yes |
| Sebastopol | 170 S Main St, Sebastopol | M-F 9-5, Sat 9-1 | Yes |
| Healdsburg | 110 Matheson St, Healdsburg | M-F 9-5, Sat 9-1 | Yes |
| Sonoma | 500 W Napa St, Sonoma | M-F 9-5, Sat 9-1 | Yes |
| Novato | Novato, Marin County | M-F 9-5, Sat 9-1 | Yes |
| Guerneville | Guerneville community office | M-F 9-5 | No |
ATM Network, Services and Accessibility
What every branch provides — and what routes to specialist staff.
Surcharge-Free ATM Access
Debit cards operate surcharge-free on the Allpoint network — 55,000+ ATMs nationwide at CVS, Walgreens, Target, Costco and Kroger. In-branch ATMs and stand-alone off-site ATMs operated by the institution are surcharge-free for all cardholders. Deposit-accepting ATMs at main branches process cheque and cash deposits 24/7 with same-day posting before cut-off.
Notary Public
Every branch has at least one notary public on staff. Services are complimentary for account holders. California ID requirements apply. Loan signings and apostilles route to specialist vendors.
Safe Deposit Boxes
Available at most full-service branches in multiple sizes. Annual rental varies by size and location. Contents are not FDIC-insured — a rider on homeowners or renters insurance is the standard coverage.
Accessibility
All branches meet ADA accessibility standards: ramp or grade-level entry, accessible counters, low-teller windows, ADA-compliant ATMs with tactile keypads and audio guidance, and accessible restrooms at full-service locations. Service animals welcome. Sign-language interpretation can be scheduled in advance at any branch.
Community Events and Sponsorships
The institution sponsors Sonoma County Fair, Healdsburg Jazz Festival, Sonoma State Athletics, Boys & Girls Clubs of Sonoma-Marin, and the Doyle Scholarship programme at Santa Rosa Junior College. The community-events calendar is posted in branch lobbies and linked from the heritage page.
Related Services
Complete the customer journey.
Coverage Map
- Branch count: 17 full-service and community-staffed offices
- Counties served: Sonoma (primary), Marin, Napa
- Main office: 545 Fourth Street, Santa Rosa, CA 95401
- Typical hours: M-F 9am-5pm, Sat 9am-1pm (most locations)
- ATM network: Allpoint surcharge-free nationwide (55,000+ ATMs)
- Phone: 1-800-995-4066 (toll free), 707-524-3000 (local)
Branch Experiences
Three Sonoma County account holders on in-branch service.
"Healdsburg Branch Goes the Extra Mile"
"We run a food-manufacturing operation and moved all operating accounts to the Healdsburg branch four years ago. The notary is always available, cash deposits clear same-day before 4pm, and the relationship manager knows our business cycle. Drive-up is the fastest in Wine Country — I can be in and out in under four minutes."
— Olivia H., Founder, Alexander Valley Foods (Healdsburg, CA)
"Saturday Hours Actually Useful"
"Most banks advertise Saturday hours and staff them minimally. The Petaluma branch has full teller coverage and a loan officer on duty every Saturday morning. I handled my HELOC paperwork on a Saturday because the weekday schedule never cooperates with a dairy operation."
— Maxwell B., Customer (Petaluma, CA)
"Novato Branch Handles Our Whole Business"
"The Novato branch is our primary. Deposits, payroll, merchant funding, commercial line draw requests and the occasional notary. They know our seasonality. They know when we expand and when we tighten. No national bank would assign an actual person to a $4M-revenue company the way this branch has."
— Elena S., CFO, Pacific Coast Imports (Novato, CA)